Privacy Policy

Effective date: February 26, 2026 · Last updated: February 26, 2026

1. Introduction

Welcome to Imagifable. This Privacy Policy explains how Imagifable ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our mobile application ("App") and related services (collectively, the "Services").

By downloading, accessing, or using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the practices described here, please do not use the Services.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: When you create an account, we collect your name, email address, username, and password.
• Profile Information: Any optional profile details you choose to provide, such as a profile photo or bio.
• Payment Information: When you make purchases or subscribe to premium features, we collect billing details such as your credit or debit card number, expiration date, and billing address. Payment processing is handled by our third-party payment processors, and we do not store your full card number on our servers.
• Uploaded Content: Images, files, and other content you upload, create, or share through the App. Images uploaded for AI illustration generation are transmitted directly to our third-party AI provider and are not stored on Imagifable's servers (see Section 8.4 for details regarding children's images).
• Communications: Messages, feedback, or support requests you send to us.

2.2 Information Collected Automatically

• Usage Data: Information about how you interact with the App, including features used, actions taken, time and duration of sessions, and frequency of use.
• Device Information: Device type, operating system, unique device identifiers, device settings, and mobile network information.
• Log Data: IP address, access times, pages and screens viewed, app crashes, and other system activity.
• Cookies and Similar Technologies: We use cookies, pixel tags, and similar technologies to collect information about your activity, browser, and device. You can manage cookie preferences through your device settings.
• Location Data: Approximate location based on your IP address. We do not collect precise geolocation data unless you explicitly grant permission.

2.3 Information from Third Parties

• Social Media Accounts: If you sign in using a third-party service (e.g., Google or Apple), we may receive your name, email, and profile picture from that provider.
• Analytics Providers: We may receive aggregated or anonymized data from analytics partners.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Services.
• Process transactions and send related information, including purchase confirmations and invoices.
• Create and manage your account.
• Personalize your experience and deliver relevant content and recommendations.
• Communicate with you, including sending service-related notices, updates, security alerts, and support messages.
• Monitor and analyze trends, usage, and activity to improve the App.
• Detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities.
• Comply with legal obligations and enforce our Terms of Service.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf, such as AI illustration generation, payment processing, data analytics, email delivery, hosting, and customer support. Our AI provider receives uploaded images solely for the purpose of generating illustrations and is contractually prohibited from retaining or reusing those images (see Section 8.4 and 8.5).
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
• Legal Compliance: When required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• With Your Consent: When you direct us to share information with a third party or when you otherwise consent to disclosure.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Services. We may also retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing our agreements. Uploaded content is retained until you delete it or close your account, after which it is removed within 30 days, except where retention is required by law.

6. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access and Portability: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain legal exceptions.
• Restriction: Request that we restrict processing of your personal information.
• Objection: Object to our processing of your personal information for certain purposes.
• Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at the address provided in Section 12. We will respond to your request within the timeframe required by applicable law.

You may also manage your account information and preferences directly within the App settings.

8. Children's Privacy and COPPA Compliance

Imagifable is committed to complying with the Children's Online Privacy Protection Act ("COPPA") and other applicable laws governing children's privacy.

8.1 Age Requirements

The Services are not directed to children under the age of 13. Children under 13 may not create an account or use the Services without verifiable parental consent. If a parent or guardian wishes to allow their child under 13 to use the Services, the parent or guardian must create the account on the child's behalf and provide verifiable parental consent before any personal information is collected from the child.

8.2 Parental Consent and Controls

Before collecting any personal information from a child under 13, we require verifiable parental consent in accordance with COPPA. Parents and guardians have the right to:

• Review the personal information we have collected from their child.
• Request deletion of their child's personal information.
• Refuse to permit further collection or use of their child's personal information.
• Withdraw consent at any time.

To exercise any of these rights, parents or guardians may contact us at the address provided in Section 12.

8.3 Information Collected from Children

We limit the personal information collected from children under 13 to only what is reasonably necessary to provide the Services. We do not condition a child's participation in any activity on the disclosure of more personal information than is reasonably necessary.

8.4 Children's Images — No Storage Policy

Imagifable does not store, retain, or save any images of children on its servers. When a user uploads a photo of a child to generate an AI illustration likeness, the image is transmitted directly to our third-party AI provider in real time for processing. The image is used solely to generate the requested illustration and is not stored by Imagifable at any point during or after the process. We do not maintain any database, cache, or archive of children's photographs.

We take reasonable technical steps to minimize any third-party retention of uploaded images. Images are passed to our AI provider as inline data rather than uploaded to a persistent CDN, and we use available API-level controls — including disabling payload storage and setting short media expiration windows — to limit the duration and scope of any data retained by the AI provider during processing.

The only output retained is the AI-generated illustration, which is a stylized, non-photographic rendering inspired by the uploaded image. While the illustration may resemble the child, it is not a photograph and no original photo is stored at any point. The generated illustration is stored in the parent's or guardian's account until they choose to delete it.

8.5 Third-Party AI Provider

Images submitted for illustration generation are transmitted securely (encrypted in transit) to our third-party AI provider. We select AI providers that we believe maintain appropriate security practices, and we take reasonable steps to ensure that our use of their services is consistent with this Privacy Policy. Specifically:

• We transmit images to the AI provider as inline data (not via persistent CDN upload) to reduce the risk of third-party retention.
• We use available API-level controls to disable payload storage and set the shortest practical expiration for any generated media.
• After receiving the generated illustration, we use available deletion APIs to request removal of associated output files from the AI provider's infrastructure.
• We do not authorize or direct the AI provider to use uploaded images for AI model training, development, or improvement.
• We select providers that maintain commercially reasonable technical and organizational security measures.
• Where available, we seek to enter into data processing agreements with our AI providers that address data handling, retention, and security obligations.

Please note: Our AI provider operates under its own terms of service and privacy policy, which may differ from ours. While we take reasonable steps to protect your data, we encourage you to review our AI provider's policies. We cannot guarantee the data handling practices of third-party providers beyond what is specified in our agreements with them.

8.6 Notification and Deletion

If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information as quickly as possible. If you believe that a child under 13 has provided us with personal information without parental consent, please contact us immediately at the address provided in Section 12.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy, including the use of standard contractual clauses or other approved transfer mechanisms.

10. Third-Party Links and Services

The App may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party service before providing your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this policy and notify you through the App or via email if the changes are material. Your continued use of the Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Imagifable
Email: support@imagifable.com